Privacy Policy
Effective Date: May 1st, 2025
Oriedin Trade Limited ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or engage with us through our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
- Company Information: Business name, contact person, reseller or wholesale-related data (when applying for wholesale partnership).
- Account Information: Username, password, and preferences when you create an account.
- Technical Data: IP address, browser type, time zone, and device information.
- Usage Data: Information about how you interact with our website, such as page visits and navigation paths.
- Cookies and Tracking Technologies: We may use cookies or similar technologies to enhance your browsing experience and collect analytics data.
2. How We Use Your Information
We use the information collected to:
- Process and fulfill orders
- Manage and verify wholesale account applications
- Respond to inquiries or provide customer support
- Improve our website and services through analytics
- Prevent fraud and ensure website security
- Send you order updates, promotions, or product information (only if applicable)
3. Sharing of Information
Your information is not sold or rented. It is only shared with:
- Essential Service Providers: Such as payment processors (e.g., Stripe), delivery couriers, and hosting or analytics services (e.g., Google Analytics).
- Legal Authorities: When required by law or to protect our rights and safety.
4. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Understand how visitors use our website
- Enable functionality like shopping carts or saved preferences
- Improve marketing efforts
You can adjust your cookie preferences in your browser settings.
5. International Use
We operate in and target users in Canada, the United Kingdom, and the United Arab Emirates (UAE). By using our site, you consent to the transfer of your information to our servers and authorized service providers in these regions.
6. Emails & Communication
By creating an account, you may receive occasional emails about orders, new products, or promotions. You can opt out anytime by following the unsubscribe link or contacting us directly.
7. Data Access & Deletion
You may request to review, update, or delete your personal data at any time by contacting us at:
📧 Info@oriedin.com
We will respond within a reasonable timeframe in compliance with applicable privacy laws.
8. Data Security
We implement industry-standard safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
📧 Info@oriedin.com
📍 Oriedin Trade Limited, 819 - 2967 Dundas Street West, Toronto, Ontario - M6P 1Z2, Canada
Terms and Conditions
Effective Date: May 1st, 2025
Welcome to Oriedin Trade Limited. These Terms and Conditions ("Terms") govern your use of our website and any purchases made through it. By accessing our website, placing an order, or creating an account, you agree to be bound by these Terms.
1. Company Overview
Oriedin Trade Limited is a food and beverage wholesale and supply company based in Canada, operating across Canada, the United Kingdom, and the United Arab Emirates (UAE). Our website offers both retail and wholesale purchasing options.
2. Account Creation
To access certain features or place orders, users may be required to create an account. You agree to provide accurate, current, and complete information and to maintain the security of your account credentials.
We reserve the right to suspend or terminate accounts at our discretion, especially in cases of fraudulent activity, policy violations, or misuse of our platform.
3. Order Acceptance & Payment
- All orders are subject to acceptance and availability.
- We reserve the right to refuse or cancel orders for any reason, including errors in product pricing or availability.
- Payments are securely processed via third-party services such as Stripe.
- Full payment is required before order fulfillment.
4. Wholesale Applications
Businesses may apply for wholesale access by providing additional company information. Approval is at our sole discretion and may require verification of business legitimacy.
5. Shipping & Delivery
- Shipping times and rates vary by region and product type.
- Oriedin Trade Limited is not responsible for delays caused by customs, courier services, or force majeure events.
6. Returns & Refunds
We accept returns or exchanges only in accordance with our Return Policy.
To request a return, contact our support team at Info@oriedin.com within 14-days of receiving your order.
Items must be unused, in original packaging, and accompanied by proof of purchase.
7. Intellectual Property
All content on our website - including logos, product descriptions, photos, and brand names (including Safi and Pasiganos) - is the property of Oriedin Trade Limited or its licensors. You may not copy, reproduce, or distribute our content without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Oriedin Trade Limited shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our website, products, or services.
9. Privacy
Our use of your personal data is governed by our Privacy Policy. By using our site, you consent to our data practices.
10. Governing Law
These Terms are governed by the laws of Ontario, Canada, and any disputes will be resolved in the courts located within this jurisdiction.
11. Modifications to Terms
We may update or modify these Terms at any time. Continued use of our site after changes are posted constitutes acceptance of those changes.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
📧 Info@oriedin.com
📍 Oriedin Trade Limited, 819 - 2967 Dundas Street West, Toronto, Ontario - M6P 1Z2, Canada